Sales Policy

Effective Date: January 16, 2025

At AudemarsPure, we strive to provide the highest quality products and customer service. This Sales Policy outlines the terms and conditions for purchasing products from our website or store.

1. Product Availability: All products are subject to availability. In the event that a product is out of stock or unavailable after your order is placed, we will notify you promptly and offer a suitable alternative or a full refund.

2. Pricing: Prices listed on our website are in US dollars and are subject to change without notice. Sales tax and shipping fees may apply and will be added during checkout. We reserve the right to correct any pricing errors that may occur on our website.

3. Payment: We accept various payment methods, including credit cards, debit cards, and other secure payment options. Payment must be received and processed before your order is shipped.

4. Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase. This email serves as an acknowledgment of your order and does not constitute a final sale until the order is processed and shipped.

5. Shipping and Delivery: We aim to process and ship all orders promptly. Delivery times may vary depending on your location and shipping method. AudemarsPure is not responsible for delays caused by third-party shipping carriers or customs.

6. Returns and Exchanges: We offer a 30-day return and exchange policy for products purchased from AudemarsPure. To qualify for a return or exchange, items must be unused, in their original packaging, and accompanied by a proof of purchase. Customized or engraved items may not be eligible for return.

7. Warranty: All watches sold by AudemarsPure are backed by a limited warranty. The warranty covers defects in materials and workmanship under normal use. The warranty does not cover damage caused by accidents, misuse, or unauthorized repairs. For warranty claims, please contact us at contact@audemarspure.com.

8. Cancellations: Orders may be canceled within 24 hours of purchase, provided the order has not been processed or shipped. After this period, we are unable to modify or cancel the order.

9. Customer Responsibilities: It is the customer’s responsibility to provide accurate shipping information. AudemarsPure is not responsible for lost or delayed orders due to incorrect address details provided at checkout.

10. Changes to This Sales Policy: AudemarsPure reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.

Contact Us: If you have any questions or concerns regarding our Sales Policy, please contact us at: